FAQ

What is our return policy?
Returns are eligible for exchange, credit, or refund within 14 days from delivery date. All SALE items are FINAL SALE. Returns past the two-week mark will not be accepted and will be sent back at the customer's expense. Please include your packing slip in your return!

What can be returned?
* items that are UNWORN & unwashed
* items free of perfume, dog hair, deodorant, cigarette smoke
* items purchased @ regular price!

PLEASE SEND RETURNS TO:
2246 Stephenson Rd Angier, NC 27501
 
 
How long does it take my order to be processed and shipped? 
Depending on the volume of orders it normally takes 1-3 business days for your order to be processed and shipped. You will receive a confirmation email once your order has been processed and shipped.  Once it has been shipped you will be able to track your order.
 
What if an item is SOLD OUT?
If an item is sold out and you are interested in this item please email us at lizzyloucouture@gmail.com we may be able to reorder this item for you.

How to contact us with questions?

If you have any questions or issues please contact us at lizzyloucouture@gmail.com.  It normally takes us about 24-48 hours to respond.